I love me some Mary Barra. She is the CEO of General Motors, and right now they are in some pretty hot water over the handling of an ignition switch recall. People were injured and some died from these faulty parts. At the time, 2004-2008, GM was in serious financial trouble, and we, the tax payer, bailed them out in 2008.
They are now the new and improved General Motors, with Mary Barra coming in as CEO in January 2014
Now, I don’t usually have all these dates and details at my finger tips, I was just stuck in traffic, and heard the story today on the radio. It’s still me, don’t be alarmed.
Here’s why I love Mary Barra. She said “I am deeply sorry.”
“Today’s GM will do the right thing,” she said. “That begins with my sincere apologies to everyone who has been affected by this recall — especially to the families and friends of those who lost their lives or were injured. I am deeply sorry.”
No one from GM has offered anything close to an apology up until today.
What? Why?
Lawsuits, no admission of guilt, blah, blah, blah.
Say you’re sorry damn it!
You get a lot of mileage from saying “I’m sorry.”
To someone who’s lost a loved one it isn’t enough; but it is a start.
It shows compassion. Corporations generally haven’t shown empathy or compassion, because they aren’t human. But they’re comprised of human beings, so where’s the disconnect?
What is the human resistance to apologizing?
In your life does saying “I’m sorry” signal weakness?
I think it signals strength. Like bad ass Ninja warrior strength; because it’s hard to say.
Something happened. Shit went down. Feelings got hurt. You played a part.
“I’m sorry.”
Just those two-word can defuse SO much energy.
Have you ever tried to continue your rage rant when someone has just offered you a sincere apology? You can’t. Well, you can, but you’ll feel like a real bitch. Then the tables are turned.
If it’s insincere, there’s nothing worse and it doesn’t count.
Get mad. Lawyer up. Show no mercy.
But if it’s heartfelt….it starts the healing…or the conversation…or the hot make up sex.
I’ve said it when I’ve been wrong, and I’ve had it said to me, and I gotta tell ya, it’s magic. It’s like water on a fire.
You feel heard and understood.
So next time your back’s up against the wall, and you’ve messed up,
just say you’re sorry, and mean it, you Ninja warrior, you.
It’ll feel good; I promise.
Xox
Do you say your sorry when your wrong? Do you accept it when it’s said to you?
Agree or disagree?
Start the conversation in the comments below.