Navi —The Alterations Nazi

“Go see if he can fix it” There they were, the six most dreaded words spoken at my dry cleaners. 
Apparently, they’d tried to launder one of my husband’s favorite shirts, but its threadbare condition, aside from giving it ’security blanket status’ in the eyes of my husband, had made it nearly impossible to mend. 

Not that I mend. I most certainly do not. 

I do a lot of things like sit for twelve hours on the back of a motorcycle with a smile on my face in a foreign country and I’m great at finding little, off-the-beaten-path restaurants, but I cannot and will not sew on a button or fix a hem. As for altering a garment, well, I advise you to do what I do and seek the services of a professional. 

There were two women in front of me in line at the alterations desk which was going to give me the time I needed to get up my nerve—and gird my loins. There he was, the alt (alterations) Nazi, all five foot nine of him, lecturing a woman about the ‘quality’ of the jacket he held in his hands like a piece of roadkill. 

I’d like to say he was in ‘rare form’ but this was the only form I’d ever seen him in.

“Don’t spend the money,” he sneered. “It’s not worth it.”

I could see the woman shaking her head in agreement as he continued to eyeball said jacket with contempt. I knew the shame she was feeling. I’d basked in the glow of his approval as he reverently inspected every impeccable inch of a Chloe suit I needed tailored in time for A New Year’s Eve party.  But I too had been on the receiving end of this exact lecture as he handed me  back a dress of mine that he found substandard—beneath his ability to fix.
I hate to admit it but he was right.

“If it were only better quality,” he continued, his words made that much harsher as they ran through the filter of his indiscernible accent, “It would be an investment.”

He handed her back the piece-of-shit-jacket and then wiped his hands on his pants like the poor quality had somehow left a bad smell. Jacket woman skulked away avoiding any and all eye contact with the rest of us. 

Shit. I’d been in her shoes more times than I’d like to admit. 

Rumor has it, his name is Navi although I’ve been afraid to call him by that name in case it isn’t and besides, I’m hardly on a first-name basis with the man. I highly doubt his mother is. 

Some say he worked in New York in the garment business back in the seventies and eighties. There have even been rumblings that he sewed for Halston. That would certainly explain his incredible skill set—he is THE BEST. He’d worked miracles on more articles of my clothing than I could count. He did have a certain air about him. Aristocratic, with more than a hint of snob. Maybe he was French.  That would also explain the highfalutin attitude, and the reason everyone in Studio City puts up with it. 

“I think he’s Lebanese,” another victim in line a few years back informed me when I wondered aloud about his accent. 

“I heard he’s Israeli. Ex Mossad,” the short bald man in front of me that day said with a sly wink, like he knew something the rest of us didn’t.

That didn’t surprise me. I could see him on the battlefield, fashioning an eyepatch for Moshe Dayan out of a spare pair of Israeli military standard issue underwear. That would also explain the gruff exterior and complete lack of social graces.
After all he’d been through, here he was spending his golden years altering clothes at a dry cleaners in the Valley. That would make even the sweetest pear prickly. 

 “Next!” he bellowed from behind the counter as the woman in front of me stepped forward.

“Morning Navi!” she chirped with the chirpiest kind of fake familiarity. He looked back at her with disdain. Either that wasn’t his name or he had no idea who she was. Maybe both. Probably both. Either way, she was off to a rocky start.

I cringed for her. For what was coming next. 

“So…” she started off strong, “These are the same pants you fixed last time.” She thrust a pair of black dress pants in his face while juggling her phone and a fancy latte from the latest neighborhood hipster coffee joint. “I pulled the hem out with the heel of my shoe. Again!” 

He let them drop to the floor between them.

I died a little inside.

“Oh, sorry,” she said, laughing a nervous laugh that would have made hyenas run for cover. “I’m such a klutz!”

“Obviously,” He replied straight-faced. 

This was not going well. My heart started racing. I wanted more than anything in life to open a time/space portal and step inside. 

“This is the third time you’ve pulled out the hem on these pants,” he scolded.

“Second.” She had the audacity to correct him.

I looked around for a place to seek cover. 

“No!” he said, pushing the guilty pants back at her.  

“No?” She was gobsmacked.

“No,” he said firmly. “No more hems. Next!”

The woman looked around stunned. She was obviously someone who didn’t hear that word directed at her well, ever. 

“No?” She asked again, incredulous.

I took a step back.

“Next!” he yelled, the look in his eyes giving her face frostbite.

I had no idea what to do next, push her out of the way—or run.

I decided to push her to the side while she gathered her wits. It’s hard to hear NO from an asshole.

Swallowing hard I handed him my husband’s wobbie, I mean shirt. While searching desperately for saliva, I was able to point and mime to the place where the shirt had ripped open.

“This your shirt?” he asked, inspecting it like he was counterintelligence searching for a bomb.

“Oh, no,” I said, giggling like an idiot. “It’s my husband’s”

He continued the inquisition. “I see I’ve fixed it before.” He began pointing out the four thousand other repairs he’d done. 

The room started to spin.

“It’s his favorite?” He asked, locking eyes with me. I swear I felt the red dot of a sniper rifle on my forehead. 

I’m gonna die, I thought. He’s gonna start yelling and I’m going to melt into a puddle of humiliation right here at the alterations counter of this stupid Studio City dry cleaners!

“Uh, yeah, I mean yes, one of his favorites!” I said, nodding wildly like a jackass. Riding a bucking bronco. 

“Fine.” He scribbled something on a scrap of paper and pinned it to the shirt. Probably the number of a safe house my husband could call because I was clearly someone who was not in her right mind.

“Fine? I mean yes, yes, you’ll do it?” I asked in my tiny mouse voice.

“I will. I have a shirt I love like this. It’s good.”

Wait. Had he inadvertently given me insight into his soul? 

He has a threadbare shirt too? Wait. He felt love? Of course he did! He’s a human being…when he’s not at the alterations counter. 

I slapped my own forehead, stepping over the body of the woman ahead of me as I left.

A week later when I picked up the shirt I tried to renew our bound, you know, because we’d had a moment. 

“I’m here to pick up my husband’s shirt, the ratty one, I mean comfortable one…like you have?”

His face could not have been more blank as he held out his hand for the pick-up slip. He didn’t remember me at all. 

Or my husband. I was crushed.

“Go pay cashier!” he ordered. “Next!”

Carry on,
xox